Refund policy
Return & Refund Policy
If you receive products that are damaged during delivery or do not match the approved specifications, please notify us within 7 days of receiving your order.
Where applicable, we may:
• Replace the affected products
• Provide a credit or refund at our discretion after inspection
Order Cancellations
Orders may only be cancelled before production begins. Once manufacturing has started, cancellations cannot be accepted.
Refunds
Approved refunds, where applicable, will be processed using the original payment method within a reasonable timeframe.
For assistance regarding any order, please contact our team at sales@ritepackindustries.com